Credit Check & Fraud Managment
Before you offer services to individuals, small businesses or large corporations reduce the risk of bad debt and prevent fraud with upfront measures:
Real-Time Credit Check
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Pre-integrated with Experian's Decisioning Solutions and Equifax iDecision Power third-party credit scoring products
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Automatic identity validations on customer name, address, date of birth, social security and driver’s license number
Fraud Detection Controls
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Warning message displays if a delinquent customer attempts to establish a new account under a pseudonym: matches name, address, social security or driver’s ID in the Delinquent Account Database
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Customized High Toll and Usage Reports provide alerts and warnings when usage duration or tariffs exceed your defined thresholds
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Protect customers during the registration process from fraudulent use of their cellular service – ESN, MEID, IMEI history records are stored and validated for each call
Credit Ratings
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Validations used to identify customers who may or may not qualify for disconnect notices based on their balance due at the time of processing
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Ratings are updated based on aging balances, returned checks, and disconnect notices
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Set Cutoff Balance Amounts to fit your risk requirements by monthly revenue, status and account type
Payment Ratings
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An internal payment rating system denotes past customer credit performance to show customers who pay on time, submit NSF checks, receive past due notices
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NSF icons automatically display on the toolbar in CRM for individual accounts with returned payment transactions