SuiteSolution Credit Score & Fraud Management

Credit Check & Fraud Managment

Before you offer services to individuals, small businesses or large corporations reduce the risk of bad debt and prevent fraud with upfront measures:

Real-Time Credit Check

Pre-integrated with Experian's Decisioning Solutions and Equifax iDecision Power third-party credit scoring products
Automatic identity validations on customer name, address, date of birth, social security and driver’s license number

Fraud Detection Controls

Warning message displays if a delinquent customer attempts to establish a new account under a pseudonym: matches name, address, social security or driver’s ID in the Delinquent Account Database
Customized High Toll and Usage Reports provide alerts and warnings when usage duration or tariffs exceed your defined thresholds
Protect customers during the registration process from fraudulent use of their cellular service – ESN, MEID, IMEI history records are stored and validated for each call

Credit Ratings

Validations used to identify customers who may or may not qualify for disconnect notices based on their balance due at the time of processing
Ratings are updated based on aging balances, returned checks, and disconnect notices
Set Cutoff Balance Amounts to fit your risk requirements by monthly revenue, status and account type

Payment Ratings

An internal payment rating system denotes past customer credit performance to show customers who pay on time, submit NSF checks, receive past due notices
NSF icons automatically display on the toolbar in CRM for individual accounts with returned payment transactions